Category: Innovation

AI may not steal many jobs after all. It may just make workers more efficient

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Customer Experience Representatives Stanley Solis, center, and other representatives take calls at an Alorica center, Monday, Aug. 19, 2024, in San Antonio. (AP Photo/Eric Gay)

By PAUL WISEMAN AP Economics Writer

WASHINGTON (AP) — Imagine a customer-service center that speaks your language, no matter what it is.

Alorica, a company in Irvine, California, that runs customer-service centers around the world, has introduced an artificial intelligence translation tool that lets its representatives talk with customers who speak 200 different languages and 75 dialects.

So an Alorica representative who speaks, say, only Spanish can field a complaint about a balky printer or an incorrect bank statement from a Cantonese speaker in Hong Kong. Alorica wouldn’t need to hire a rep who speaks Cantonese.

Such is the power of AI. And, potentially, the threat: Perhaps companies won’t need as many employees — and will slash some jobs — if chatbots can handle the workload instead. But the thing is, Alorica isn’t cutting jobs. It’s still hiring aggressively. Continue reading

From Paris to Los Angeles: How the city is preparing for the 2028 Olympics

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Tom Cruise carries the Olympic flag during the 2024 Summer Olympics closing ceremony at the Stade de France, Sunday, Aug. 11, 2024, in Saint-Denis, France. (AP Photo/Natacha Pisarenko)

By JAIMIE DING and ANDREW DALTON Associated Press

LOS ANGELES (AP) — It’s Los Angeles’ turn for the torch. Mayor Karen Bass accepted the Olympic flag at the Paris closing ceremony Sunday, before handing it off to a key representative of LA’s local business — Tom Cruise — who in a pre-recorded trek via motorcycle, plane and parachute kicked off the countdown to 2028.

The city will become the third in the world to host the games three times as it adds to the storied years of 1932 and 1984. Here’s a look forward and back in time at the Olympics in LA. Continue reading

First Green Roofs, Then Solar Integration, Now Volcanic Ash Is the Way To Cool Our Cities

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By Emese Maczko

A 2023 study by the University of Technology, Sydney found green roofs when combined with solar panels, not only increased biodiversity and solar output by 107% but also reduced temperatures by a significant 8° C (46° F).

Green roofs are experiencing a resurgence in interest since a new study published in January 2024 demonstrated that volcanic ash in green roofs stabilizes temperatures, keeps weeds away, is resilient to extreme weather, drains water efficiently, and is low maintenance. Continue reading

Beneath offshore wind turbines, researchers grow seafood and seaweed

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Workers aboard a small boat check lines of seaweed and mussels crops at Kriegers Flak offshore wind farm, about 15 kilometers off the Danish coast, Baltic Sea, Denmark, Tuesday June 18, 2024. (AP Photo/James Brooks)

By JAMES BROOKS Associated Press

KRIEGERS FLAK OFFSHORE WIND FARM, Denmark (AP) — In a small boat bobbing in the waves between towering offshore wind turbines, researchers in Europe’s Baltic Sea reach into the frigid water and remove long lines stretched between the pylons onto which mussels and seaweed are growing.

It’s part of efforts to explore multiple uses for remote wind parks far out at sea, such as fresh seafood production.

Run by the Swedish state-owned power firm Vattenfall and Denmark’s Aarhus University, the four-year project started in 2023 off the Danish east coast at Scandinavia’s largest wind farm, Kriegers Flak. With its first harvest just 18 months later, it’s already showing signs of early success. Continue reading

Coffee, sculptures and financial advice. Banks try to make new branches less intimidating

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A Bank of American branch in the Williamsburg section in Brooklyn, New York, is shown on Thursday, May 16, 2024. The branch was previously used as a studio space for a sculptor. The clean, airy branch features sculptures by the artist who was previously in the space, as well as additional art from around the neighborhood. (AP Photo/Peter Morgan)

By KEN SWEET AP Business Writer

NEW YORK (AP) — It’s like Sephora or Starbucks now offered a checking account.

After years of closing or mostly neglecting physical bank branches across the U.S., the nation’s largest banks are spending hundreds of millions of dollars on refurbishing old locations or building new ones, and in the process changing the look, feel and purpose of the local bank branch.

Many of these branches are larger, airier, and meant to feel more comfortable for those walking in with difficult financial questions. Others are being designed as “third spaces” to allow local nonprofits or community representatives to hold workshops or seminars for customers or neighbors. They are a contrast to the marble-clad temples to finance built 50 or 75 years ago and the stale cookie-cutter branches that more recently cluttered suburban malls. Continue reading

Fine dining, at a new high. A Michelin-starred chef will take his cuisine to our upper atmosphere

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Rasmus Munk, co-owner and chef of Alchemist restaurant, poses inside Alchemist’s kitchen, in Copenhagen, Denmark, Monday May 6, 2024. The Danish Michelin-starred chef has teamed up with the Florida-based startup Space Perspective to take fine-dining to our upper atmosphere in late 2025. Six guests are set to ascend to the stratosphere, where they will enjoy an immersive dining experience served up by chef Rasmus Munk. (AP Photo/James Brooks)

By JAMES BROOKS Associated Press

COPENHAGEN (AP) — Ever since humans have journeyed to space, their meals there have proved to be, well, nothing to write home about.

But that could change after a Michelin-starred chef teamed up with the Florida-based startup Space Perspective to take fine-dining to our upper atmosphere in late 2025.

Six guests are set to ascend aboard Spaceship Neptune to the stratosphere, where they will enjoy an immersive dining experience served up by Danish Michelin-starred chef Rasmus Munk.

Munk, 33, will travel with the guests and serve the meal himself, from a small kitchen. He says his menu will be inspired by the impact of space innovation.

“We want to tell stories through the food,” Munk says. “We … want to talk and highlight some of the research that’s been done through the last 60 years.” Continue reading

Illness took away her voice. AI created a replica she carries in her phone

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Alexis Bogan, whose speech was impaired by a brain tumor, uses an AI powered smartphone app to create a audible drink order at a Starbucks drive-thru on Monday, April 29, 2024, in Lincoln, R.I. The app converts her typed entries into a verbal message created using her original voice. (AP Photo/Steven Senne)

By MATT O’BRIEN AP Technology Writer

PROVIDENCE, R.I. (AP) — The voice Alexis “Lexi” Bogan had before last summer was exuberant.

She loved to belt out Taylor Swift and Zach Bryan ballads in the car. She laughed all the time — even while corralling misbehaving preschoolers or debating politics with friends over a backyard fire pit. In high school, she was a soprano in the chorus.

Then that voice was gone.

Doctors in August removed a life-threatening tumor lodged near the back of her brain. When the breathing tube came out a month later, Bogan had trouble swallowing and strained to say “hi” to her parents. Months of rehabilitation aided her recovery, but her speech is still impaired. Friends, strangers and her own family members struggle to understand what she is trying to tell them.

In April, the 21-year-old got her old voice back. Not the real one, but a voice clone generated by artificial intelligence that she can summon from a phone app. Trained on a 15-second time capsule of her teenage voice — sourced from a cooking demonstration video she recorded for a high school project — her synthetic but remarkably real-sounding AI voice can now say almost anything she wants. Continue reading

Tired of AI doomsday tropes, Cohere CEO says his goal is technology that’s ‘additive to humanity’

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(AP Illustration/Peter Hamlin)

By MATT O’BRIEN AP Technology Writer

Aidan Gomez can take some credit for the ‘T’ at the end of ChatGPT. He was part of a group of Google engineers who first introduced a new artificial intelligence model called a transformer.

That helped set a foundation for today’s generative AI boom that ChatGPT-maker OpenAI and others built upon. Gomez, one of eight co-authors of Google’s 2017 paper, was a 20-year-old intern at the time.

He’s now the CEO and co-founder of Cohere, a Toronto-based startup competing with other leading AI companies in supplying large language models and the chatbots they power to big businesses and organizations.

Gomez spoke about the future of generative AI with The Associated Press. The interview has been edited for length and clarity. Continue reading

Dandelions and shrubs to replace rubber, new grains and more: Are alternative crops realistic?

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Katrina Cornish, a professor at Ohio State University who studies rubber alternatives, harvests rubber dandelion seeds inside a greenhouse, Tuesday, Feb. 6, 2024, in Wooster, Ohio. Cornish spends her days raising dandelions and desert shrubs. She harvests the stretchy rubber substances they produce and uses special machines to dip them into condoms, medical gloves and parts for trachea tubes. (AP Photo/Joshua A. Bickel)

By MELINA WALLING Associated Press

Katrina Cornish spends her days raising dandelions and desert shrubs. She harvests the stretchy rubber substances they produce and uses special machines to dip them into condoms, medical gloves and parts for trachea tubes. And she thinks those products could forever alter the landscape of agriculture in the United States.

Cornish, a professor at Ohio State University who studies rubber alternatives, isn’t the only one pouring energy into alternative crops like that desert shrub, guayule, or the rubber dandelions that bloom with yellow petals in the greenhouse where Cornish works. In Arizona, too, guayule thrives amidst drought, its blue-green leaves set apart from dry dirt at a research and development farm operated by the tire company Bridgestone. And in Nebraska and other parts of the central U.S., green grasses of sorghum spring up, waving with reddish clusters of grains. Continue reading

Robot baristas and AI chefs caused a stir at CES 2024 as casino union workers fear for their jobs

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The Artly barista robot serves a drink during the CES tech show Wednesday, Jan. 10, 2024, in Las Vegas. (AP Photo/Ryan Sun)

By RIO YAMAT Associated Press

LAS VEGAS (AP) — The barista tipped the jug of smooth, foamy milk over the latte, pouring slowly at first, then lifting and tilting the jug like a choreographed dance to paint the petals of a tulip.

Latte art is a skill that can take months if not years of practice to master — but not for this barista powered by artificial intelligence.

Robots of all kinds caused a stir on the show floor this week at the annual CES technology trade show in Las Vegas.

It’s innovations like this that worry Roman Alejo, a 34-year-old barista at the Sahara hotel-casino on the Las Vegas Strip, who can’t help but wonder if the clock is ticking on hospitality jobs in the age of AI. Continue reading