No more free coffee on your birthday? Companies rein in customer rewards programs — here’s why

Read time : 4 mins

Level : Intermediate

File – The Dunkin’ logo is seen on a storefront, Friday, Oct. 14, 2022, in Boston. Reward programs have long been a way for brands to build loyalty and incentivize spending. But now some companies are becoming a bit more stingy, and customers are taking notice. Last fall, for example, many balked at Dunkin’s decision to stop offering a free drink on their birthday and instead give them triple loyalty points on their purchase. (AP Photo/Michael Dwyer, File)

By WYATTE GRANTHAM-PHILIPS AP Business Writer

WASHINGTON (AP) — Reward programs, including birthday freebies and discounts, have long been a way for brands to build loyalty and incentivize spending. But now some companies are becoming a bit more stingy — and customers are taking notice.

Last fall, for example, many balked at Dunkin’s decision to stop offering a free drink on their birthday and instead give them triple loyalty points on their purchase. On June 1, Sephora started requiring a $25 minimum purchase for online customers looking to claim a free gift and 250 loyalty points during their birthday month. And Red Robin added a dine-in only and $4.99 minimum purchase requirement for customers to get their free birthday burger.

Changes to birthday rewards or redemption requirements aren’t new. Starbucks, which gives its rewards members a free drink or food item for their birthdays, progressively limited the timeframe for redeeming that gift over the years — from 30 days, to one week, to four days and, finally, to just the date of your birthday in 2018. Continue reading


‘Clone’ or competitor? Users and lawyers compare Twitter and Threads

Read time : 3 mins

Level : Advanced

FILE – This photo, taken in New York on July 5, 2023, show the logo for Meta’s new app Threads, right, and that of Twitter. In a cease-and-desist letter earlier this week, Twitter threatened legal action against Instagram parent company Meta over the new text-based app, Threads. (AP Photo/Richard Drew, File)

By MATT O’BRIEN and WYATTE GRANTHAM-PHILIPS The Associated Press

Just how similar is Instagram’s chatty new app, Threads, to Twitter?

In a cease-and-desist letter earlier this week, Twitter threatened legal action against Instagram parent company Meta over the new text-based app Threads, which it called a “copycat.”

Threads has drawn tens of millions of users since launching as the latest rival to Elon Musk’s social media platform.

Threads creators pushed back on the accusations, and legal experts note that much is still unknown. For now, “it’s sort of a big question mark,” Jacob Noti-Victor, an associate professor at Yeshiva University’s Cardozo Law School who specializes in intellectual property, told The Associated Press. Continue reading


Want a climate-friendly flight? It’s going to take a while and cost you more

Read time : 2 mins

Level : Advanced

FILE – A man walks down the steps of the Boeing 777X airplane during the Paris Air Show in Le Bourget, north of Paris, France, Monday, June 19, 2023. Airlines are facing increasing pressure to cut their climate-changing emissions. That made sustainable aviation fuel a hot topic this week at the Paris Air Show, a major industry event. Sustainable fuel made from food waste or plant material is aviation’s best hope for reducing emissions in the next couple of decades. (AP Photo/Lewis Joly, File)

By DAVID KOENIG AP Airlines Writer

When it comes to flying, going green may cost you more. And it’s going to take a while for the strategy to take off.

Sustainability was a hot topic this week at the Paris Air Show, the world’s largest event for the aviation industry, which faces increasing pressure to reduce the climate-changing greenhouse gases that aircraft spew.

Even the massive orders at the show got a emissions-reduction spin: Airlines and manufacturers said the new planes will be more fuel-efficient than the ones they replace.

But most of those planes will burn conventional, kerosene-based jet fuel. Startups are working feverishly on electric-powered aircraft, but they won’t catch on as quickly as electric vehicles. Continue reading


UN steps up criticism of IMF and World Bank, the other pillars of the post-World War II global order

Read time : 3 mins

Level : Advanced

FILE – United Nations Secretary-General Antonio Guterres speaks to reporters in the Treaty Room before a meeting with Secretary of State Antony Blinken at the State Department, April 27, 2023, in Washington. From the ashes of World War II, three institutions were created as linchpins of a new global order. Now, in an unusual move the top official in one, Guterres, is pressing for major changes in the other two. Guterres says the International Monetary Fund has benefited rich countries instead of poor ones. And he describes the IMF and World Bank’s response to the COVID-19 pandemic as a “glaring failure” that left dozens of countries deeply indebted. (AP Photo/Manuel Balce Ceneta, File)

By EDITH M. LEDERER Associated Press

UNITED NATIONS (AP) — From the ashes of World War II, three institutions were created as linchpins of a new global order. Now, in an unusual move, the top official in one — the secretary-general of the United Nations — is pressing for major changes in the other two.

Antonio Guterres says the International Monetary Fund has benefited rich countries instead of poor ones. And he describes the IMF and World Bank ‘s response to the COVID-19 pandemic as a “glaring failure” that left dozens of countries deeply indebted.

Guterres’ criticism, in a recent paper, isn’t the first time he’s called for overhauling global financial institutions. But it is his most in-depth analysis of their problems, cast in light of their response to the pandemic, which he called a “stress test” for the organizations.

His comments were issued ahead of meetings called by French President Emmanuel Macron in Paris on Thursday and Friday to address reforms of the multilateral development banks and other issues. Continue reading


Once a reliable cash cow, Amazon’s cloud business slows as companies pull back on service

Read time : 4 mins

Level : Intermediate

FILE – In this Feb. 14, 2019, file photo people stand in the lobby for Amazon offices in New York. Amazon is kicking off its annual security-focused cloud computing conference on Tuesday amid a slowdown in its profitable cloud business Amazon Web Services, or AWS. (AP Photo/Mark Lennihan, File)

By HALELUYA HADERO AP Business Writer

NEW YORK (AP) — When the pandemic hit three years ago, Amazon was one of the few businesses that thrived.

Customers flocked to the online commerce site amid global lockdowns. But even when those lockdowns eventually lifted and Amazon’s sales slowed as people returned to stores, the company could still count on its massive cash cow: Amazon Web Services.

Now even the lucrative cloud services business is feeling pressure.

Companies are trimming their expenses amid concerns about high inflation and fears that a recession might be around the corner. And many of them are being more cautious about their cloud costs, leading to a slowdown in one of Amazon’s profitable businesses. The tech giant’s first quarter earnings report showed its cloud unit generated $21.4 billion and was growing at 16% in the first three months of this year — much slower than the 37% growth rate a year prior. Continue reading


US decides to rejoin UNESCO and pay back dues, to counter Chinese influence

Read time : 3 mins

Level : Advanced

FILE – The logo of the United Nations Educational, Scientific and Cultural Organisation (UNESCO) is seen during the 39th session of the General Conference at the UNESCO headquarters in Paris, Saturday, Nov. 4, 2017. The United States is ready to rejoin the U.N. cultural and scientific agency UNESCO – and pay more than $600 million in back dues — after a decade-long dispute sparked by the organization’s move to include Palestine as a member. (AP Photo/Christophe Ena, File)

By ANGELA CHARLTON Associated Press

PARIS (AP) — U.N. cultural and scientific agency UNESCO announced Monday that the United States plans to rejoin — and pay more than $600 million in back dues — after a decade-long dispute sparked by the organization’s move to include Palestine as a member.

U.S. officials say the decision to return was motivated by concern that China is filling the gap left by the U.S. in UNESCO policymaking, notably in setting standards for artificial intelligence and technology education around the world.

The U.S. and Israel stopped funding UNESCO after it voted to include Palestine as a member state in 2011, and the Trump administration decided in 2017 to withdraw from the agency altogether the following year, citing long-running anti-Israel bias and management problems. Continue reading


Money stored in Venmo and other payment apps could be vulnerable, financial watchdog warns

Read time : 3 mins

Level : Intermediate

FILE – The Venmo app is displayed on an iPad on March 20, 2018, in Baltimore. Customers of Venmo, PayPal and CashApp should not store their money for the long term with these apps because their funds might not be safe during a financial crisis, the Consumer Financial Protection Bureau warned on Thursday, June 1, 2023. (AP Photo/Patrick Semansky, File)

By KEN SWEET AP Business Writer

NEW YORK (AP) — Customers of Venmo, PayPal and CashApp should not store their money with those apps for the long term because the funds might not be safe during a crisis, the Consumer Financial Protection Bureau warned Thursday.

The alert comes several weeks after the failure of Silicon Valley Bank, Signature Bank and First Republic Bank, which all experienced bank runs after fearful customers with uninsured deposits pulled their money en masse.

The Federal Deposit Insurance Corporation insures bank accounts up to $250,000. But money stored in Venmo or CashApp or Apple Cash is not being held in a traditional bank account. So, if there is an event similar to a bank run with those payment apps, those funds may not be protected. Continue reading


UPS strike looms in a world grown reliant on everything delivered everywhere all the time

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Level : Advanced

A United Parcel Service driver pilots his truck, in New York, Thursday, May 11, 2023. More than 340,000 unionized United Parcel Service employees, including drivers and warehouse workers, say they are prepared to strike if the company does not meet their demands before the end of the current contract on July 31. (AP Photo/Richard Drew)

By MATT OTT and HALELUYA HADERO AP Business Writers

WASHINGTON (AP) — Living in New York City, working full time and without a car, Jessica Ray and her husband have come to rely on deliveries of food and just about everything else for their home. It has meant more free time on weekends with their young son, rather than standing in line for toilet paper or dragging heavy bags of dog food back to their apartment.

“I don’t even know where to buy dog food,” said Jessica Ray of the specialty food she buys for the family’s aging dog.

There are millions of families like the Rays who have swapped store visits for doorstep deliveries in recent years, meaning that contentious labor negotiations now underway at UPS could become vastly more disruptive than the last time it happened in 1997, when a scrappy upstart called Amazon.com became a public company. Continue reading


Venmo to be officially available for teenagers, although many use it already

Read time : 3 mins

Level : Intermediate

File – Andrew Addison holds up a sign advertising that he takes Venmo for payment at his corner drink stand, Monday, May 30, 2022, in Nolensville, Tenn. Venmo will officially allow teenagers to open an account with their parents’ permission, the company said Monday, expanding the popular social payments app to a demographic that is likely to embrace it almost immediately. (AP Photo/Mark Humphrey, File)

By KEN SWEET AP Business Writer

NEW YORK (AP) — Teenagers will officially be allowed to open a Venmo account with their parent’s permission, the company said Monday, expanding the popular social payments app to a age demographic that is likely to embrace it almost immediately.

Using Venmo won’t necessarily be new to a good number of teens — parents often set up accounts for their children through their own accounts, which is a violation of Venmo’s terms of service. There have been guides on the Internet for some time showing parents how to create a child’s account without Venmo penalizing them. Continue reading


Meta fined record $1.3 billion and ordered to stop sending European user data to US

Read time : 3 mins

Level : Advanced

FILE – Facebook’s Meta logo sign is seen at the company headquarters in Menlo Park, Calif., Oct. 28, 2021. European Union hits Facebook parent Meta with record $1.3 billion fine over transfers of user data to US. (AP Photo/Tony Avelar, File)

By KELVIN CHAN AP Business Writer

LONDON (AP) — The European Union slapped Meta with a record $1.3 billion privacy fine Monday and ordered it to stop transferring users personal information across the Atlantic by October, the latest salvo in a decadelong case sparked by U.S. cybersnooping fears.

The penalty of 1.2 billion euros is the biggest since the EU’s strict data privacy regime took effect five years ago, surpassing Amazon’s 746 million euro fine in 2021 for data protection violations.

Meta, which had previously warned that services for its users in Europe could be cut off, vowed to appeal and ask courts to immediately put the decision on hold. Continue reading